Key Responsibilities

- Operate and enhance enterprise-wide applications such as ERP and Project Management Systems
- Analyze business processes and develop automation solutions to improve operational
efficiency
- Design, manage, and optimize reports and dashboards using BI platforms (e.g., Power BI)
- Collaborate with internal departments to gather requirements and implement systems improvements
- Maintain application documentation, workflows, and training materials
- Provide technical support and guidance for application users across teams
- Lead or support information systems (IS) projects, including planning, design, implementation, and
testing
- Coordinate with stakeholders and vendors to ensure successful delivery of IS initiatives

Qualifications

- Bachelor's degree in Information Systems, Computer Science, or a related field
- Minimum 10 years of hands-on-experience in ERP operation or performing an IS project
- Hands-on experience in using reporting tools and BI platform such as Power BI or Tableau
- Experience in enterprise application operations and development (ERP, PM systems)
- Strong problem-solving skills and ability to translate business needs into system solutions
- Good interpersonal communication skills and ability to collaborate across functions
- Demonstrate experience in executing IS projects (e.g., system upgrades, process improvement
initiatives, digital transformation)
- Effective communication skills for working with global teams; English fluency preferred

Preferred Skills

- Knowledge of SQL, and experience in automation using script (e.g., Python, Power Automate)
- Experience working with cloud-based environments (Azure, AWS)
- Understanding of data integration and API-based connectivity
- Experience in multinational corporate environments or global system operations
- Revelant certifications (e.g., Microsoft Certificate: Power BI Data Analyst Certified Professional, PMP)

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